About Shopify Inbox Use Shopify Inbox to talk with customers and sell over chat. With Shopify Inbox, you can close sales faster, build strong customer relationships, and spend less time on support all from a free business chat app. USE CHAT TO SELL MORE AND BUILD STRONG RELATIONSHIPS Shopify Inbox is so much more than support. In fact, 70% of Shopify Inbox conversations are with customers making a purchasing decision. Use Shopify Inbox to: • Save time managing customer conversations from online store chat and the Shop app • Send products, discounts, and new orders from your Shopify store directly inside chats with just a few taps to turn more conversations into checkouts • Send automated messages and continue chats over email so you don’t need to respond in real time • Know when customers add or remove items from their shopping cart • Assign chats to your staff and team to scale customer conversations SHOP APP Let customers contact you from the Shop app. ----------- FEEDBACK & SUPPORT For 24/7 support visit the Shopify Help Center: help.shopify.com Thank you for using Shopify Inbox on iOS. We love hearing your feedback. Please let us know what you think of Shopify Inbox by leaving a review.
Excellent app!!
This app is fantastic and allows me to keep in direct contact with my customers and allows me to to answer questions and resolve issues very quickly, love it!!!
Good Store
Quality of products and fast service
Convenient
Great app. Very simple to use- just like sending and receiving a text.
Hey
What’s up
Amazing but not instant
While I want to love this app, I just installed it and it’s not an app that updates in real-time. I have it installed on my store and I’m acting as a customer in one browser and my store in another browser, and I have to refresh the browser for to update the chat bubble on the customer side. hopefully this can be fixed because otherwise there’s really no use in having this on your side if you can’t interact in real time Any thoughts?
Love!
I’m enjoying the Shopify chat box feature. It allows my customers to get instant feedback and information and also has increased our sales conversions.
Great
Love this
Bug fixes and improvements
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