The Ultimate Moviegoing® experience starts here! The Harkins Theatres App is the best way to view showtimes, buy tickets, watch trailers, manage your My Harkins Awards account, find out about the latest movies, events and exclusive film series. • Look up movies and showtimes • Purchase tickets securely • View your digital ticket stubs • Add movies to your Watchlist • Purchase digital gift cards • Access your My Harkins Awards dashboard • Add money to your My Harkins Awards Account Balance • Select your favorite theatres • Be the first to find out about Harkins events and promotions • Watch movie trailers • Purchase discount tickets, Loyalty Cups and Gift Cards For information about, or to opt-out of, our data sharing practices, please visit http://www.harkins.com/Dont-Sell-My-Info
Good Theaters, Bad App
The app has problems everywhere. I love that it locks seats when you choose them but doesn’t save your cart so when the app crashes trying to buy tickets those seats are now lost and unavailable. I seriously question how companies roll out apps so half baked.
Frustrating but functional
Great core functionality, but the frustrating thing is that you can’t swipe to close pages and have to hunt for the almost-randomly located X button. Plus a pop up ad every time you open the app is annoying too.
Charges $3.50 processing per ticket
Throws on processing fees at the last minute of $3.50 per ticket. In person at the theater there is no fee. Confused on why it costs more to do it online than to staff a box office to do it in person. It’s a shame that such a good system and well developed app is ruined by Dan Harkins greed.
Can’t even log in
I got a Harkins rewards card as a gift and tried signing up at a theater but I can’t even log in on the app. it keeps telling me wrong email/password but I’ve reset it multiple times and still won’t work. I also can’t create a new account with the same email so the app is just broken for me and customer service is terrible
Great app, get rid of the fees where customers do the work
Great app, but get rid of the fees where customers do all the work. Processing fees are outdated.
Please fix these issues
Hello! I am actually an employee to one of your theater locations. I am rating this as a way to communicate what I have seen as both a guest and a employee. The app has recently been signing guests out at random. They will have their qr code to scan only for it to randomly sign them out. I have recommended guests to click the *add to wallet* option but that apparently doesn’t work either. For myself or guests. There was also a recent issue where a ticket was sold for a time slot at our location that we did not have. They purchased the tickets before entering the theater and I was able to scan them in. I am unaware if that was an issue with the app itself or something else all together. I hope y’all can figure this out! Sincerely, Your Employee
App Not Signing In
The app will not allow me to sign in and stay signed in long enough to just buy a ticket. This is ridiculous.
• Stability Improvements • Continuous improvements to the stability of the Harkins App experience! Turn on auto-updates to ensure you always have The Ultimate Moviegoing® experience.
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