United StatesThe Google One app lets you back up your phone and manage your Google account storage. • Back up the important things on your phone, like photos, contacts and messages using the 15 GB of storage that comes with a Google account. If you break, lose or upgrade your phone, you can have the peace of mind of knowing the stuff you care about is safe on the cloud. • See your storage across Google Drive, Gmail, Google Photos, and easily free up space within the app with the storage manager. Upgrade to a Google One membership to get even more: • Get as much storage as you need for your memories, projects and digital files. Choose the plan that works best for you. • Unlock enhanced Google Photos features like Magic Eraser, a new video HDR effect, and more. • Get exclusive access to Google experts for help with all of Google’s products and services. If you have a question or need assistance, our team of Google experts is just a tap away. • Share your storage with up to 5 additional people. This gives each person access to more storage from your plan, but not access to each other’s files.
The VPN is horrible
When connected to the VPN it constantly says I have no internet connection, so I disconnect, let it reconnect, and it works again & I’ll get all my notifications. It’ll also actively disconnect and then reconnect as I’m on my phone, sometimes a few times within the span on 5 minutes.
United StatesVPN is not good!
The VPN for Google one is not good at all! It commonly disconnects, displays constant unsolicited spam notifications, and the VPN on Windows make you go into the app, turn off the VPN, and then turn it back on for it to work. Same thing with the mobile version. Sometimes the windows app crashes also. The VPN needs some serious work!
United StatesTraffic interruptions occur frequently
When using a VPN on my iPad, I often experience traffic interruptions, which leaves some of my online activities exposed in very dangerous environments. I hope your team can fix this issue as soon as possible.
United StatesVPN shuts off internet/data multiple times hourly
If you’re getting this for the VPN, don’t. I’ve missed countless time sensitive messages because the vpn just randomly disconnects your phone from any and all networks. No 5g, no lte, no wifi, just no connections at all. I just had to make an emergency call with my iPad because the vpn went down, wouldn’t reconnect, and my phone was basically an iPod touch without wifi access. Yeah, remember those? It’s made me mad enough to leave a review. I thought it was a bug at first, but after several updates, it’s become clear that Google doesn’t care about fixing it. I’m switching.
United StatesVPN Disabled Cell Service Completely
I’ve never used the VPN, but since Google is scrapping it I gave it try. Worked alright for most of the day, but later my phone completely lost its connection via cellular or WiFi. Without knowing what do I figured it must have been the app vs widespread provider outage. After deletion it’s like it flipped a switch (probably because it did) and my phone is working again. I really wanted to like it, but since Google is discounting the service it must be acting up. I don’t know. But it will remain off with the app deleted.
United StatesExtremely upset customer
My Google account got hacked. I cannot get in due to my password not being correct and my two step verification email getting hacked as well has caused me to lose all my data. I’m currently paying for storage of all my photos and data from 2009 to the current year. I cannot get into my gmail account with all of these photos. Support isn’t helping me and I’m at a loss. I’m currently distraught. Is there a way to help me?
United StatesNot worth it anymore
I was able to get Google One, but now I'm not since they are no longer providing what I need with their monthly subscription. The VPN was there feature I was willing to pay for, sand get the additional storage as a perk with the subscription, but now Google One is discontinuing the added VPN service, so I'm never going to be purchasing this service in the future. Oh well, you just lost a potential customer.
United States
May 10, 2024
May 9, 2024
May 8, 2024
Performance improvements and bug fixes.
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