Every artist needs an ally. The Cosmo Prof app is made to fit the changing needs of today’s professional stylist and support them in their beauty business. Running low? Last-minute client? We’ve got you. Order all your favorite products, find some new ones, track your packages and get the supplies you need, when you need them. You can also gain access to exclusive offers. KEY FEATURES • Updated Quick Order for placing fast bulk orders • Enhanced product barcode scanning • Improved Search functions (voice & barcode capabilities) • Improved Checkout • Improved Order History and Order Tracking • Easy access to Cosmo Prof Card • Add multiple hair-color shades to your cart at once COSMO PROF GO • Products on demand for stylists in demand
Empty Cart
Every time I try to add an item to my cart the app gives the heads up that the item has been added. My cart is always empty. What is the point of the app if it doesn’t have order functionality. Extremely disappointed. Salon Centric it is
Payment took 2 days to work
Huge payment issues
Having this issue for almost a year
I can order anything form the app. It’s really annoying since I have to drive out of town for a supply store. I was told in December this was being fixed. It’s now April and no resolution
New update 👎🏻
Whatever this new update was to “fix bugs” as made the app obsolete. I can open the app and access my virtual membership card and that’s literally it. I can’t see anything, nothing loads up. Extremely frustrating and disappointing.
Nothing loads
I updated and everything and nothing will Load. It won’t find the nearest one even tho I know where it is , found it and clicked it but it acts like it’s not there. I typed in something easy like shampoo. Everything says same thing “ something went wrong , pick anothwr catorgory”. Shop tab shows nothing. I’ve opened and closed so many times. Turned on wifi and off. Checked my phone settings. Nothing is working now since update. I just had to do a security check and prove I’m human on the app. I passed lol. Still nothing
App does not work
I have had issues with the app since beginning of 2023z Since october i have not been able to login at all only through safari.. Please fix
Do better cosmoprof
Truly the worst app in my phone. Super slow. No addresses ever saved. Logs me out half the time. Do better cosmoprof. You are a national, multi million dollar beauty supplier.
Bug Fixes and Enhancements
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