Rack Room Shoes offers the latest, greatest shoe styles of the brands your family loves, plus an assortment of labels you won’t find with other retailers. Shop us for an incredible selection of athletic, comfort, dress, and casual shoe styles for men, women and kids. Download the Rack Room Shoes Mobile App to: • Get special App-only offers. • Browse and buy shoes and accessories from our full catalog. • Enroll or sign into Rewards to track your earning progress, plus see and redeem available Rewards. • Receive alerts about recent orders and Rewards expiration. • See your complete purchase history. • Use the app as a digital receipt for in-store returns. • Track shipping of recent orders. • Find your nearest Rack Room Shoes location, and get directions in an instant. -PLUS- • Jump the customer service line with priority access to LIVE CHAT with Customer Care reps. Much more coming soon!
How does an app this bad get made
Not only does this app take forever to load anything. There also appears to be no way to log in with an existing account. This app is completely useless at the moment.
This app should be banned
The worst app I have ever used in my entire life. Website is unusable either.
Slow
This app takes waaaaaayyyy too long to load. It has to load up every time you make a filter. Like click womens- Load 20 minutes- then click shoe type - Load 19 minutes- then if you are still trying the app you try filtering to size it’s another 21 minutes. If you get past that then you see the shoes in the gender, type, and size you want. However, once you click on a shoe to see more and try to go back it’s another loading period of 15 minutes. I don’t have time for this app.
Can’t login
After inputting my login credentials it continually sent me to create an account when I very much already have an account. It didn’t matter if I used my Email or phone number associated with the account. App definitely needs some work.
Don’t bother
I have deleted the app and reloaded twice. Every time I try to login in it says bad credentials. I can login to the website fine.
Makes Online Shopping a HEADACHE
I don’t usually leave reviews for apps, but I had to leave one for this app. It’s HORRIBLE! It’s slow, it hardly ever opens the first time I try. I always just end up giving up and going to the store, or trying the website (which is just as bad).
Fix the app
The app won’t open. It stays on the “logging in” page. Guess I’ll order from some other website.
New help options with improved chat feature. Bug fixes and performance improvements.
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