United StatesGTL’s GettingOut mobile app is rooted in the power of relationships. It provides simple and reliable communication between inmates and their family and friends -- allowing them to stay connected, even on the go! With our free mobile app, you can easily make deposits, send and receive messages with our new and improved messaging feature, send photos and videos (select facilities), manage contacts and more. Download the GettingOut app today!
Can’t add funds
Out of funds and the system is all screwed up and won’t let me add to my account. This crappy system is always screwed up.
United StatesThis app is trash
Everything that can go wrong with this app goes wrong often. I hate this app
United StatesBugs need to be fixed
App is being buggy again and crashing any time I try to send a photo via text message. Another family member is experiencing the same issue with the app on their phone.
United StatesDoes not work
Worst app! Nothing but problems, I can see my funds the account but when I contact the inmate it says there is no money left!! This is only one of a long list of problems I had. Customer service is non existent.
United StatesHorrendous
I can’t sign up on the app because the second password field is disabled, but I can sign up using my computer first. I can’t sign in until I’ve verified my email, which was annoying. I made a deposit into an account I thought was for me, but turns out to be for the inmate, and I’m not able to move it. I try to send a picture and it can’t seem to access the Camera Roll. I try to take several pictures of my cat and it is stuck at Pending because no one is approving the pictures and I have lost 25¢ with each message What demon hellspawn programmed this app? I can’t wait for AI to replace this incompetence.
United StatesTrash
Never works always crashes can’t put money on my account with the app or on the website. Forced to call to put money on the account can’t send a picture of anything because it’s always flagged. Put money on his account took a screenshot sent it to him through the app not approved under investigation. Ridiculous. This app functions just like our current president. Slow and stupid
United StatesHorrible
Doesn’t work consistently. Customer service is nonexistent.
United States
- Added support for Australia country selection - Bug fixes and improvements
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