Get the (ice cream) party started. Order cakes, scoops, shakes, & more, access exclusive deals & offers, and experience Baskin-Robbins® at your fingertips. Trusted by over 4 million ice cream lovers, the Baskin-Robbins® App is here to help you sweeten every moment. ORDER YOUR FAVES Order your favorite treats – like scoops, sundaes, beverages, and more – for pick up in as little as 15 minutes, or seize the yay in an extra special way with a Baskin-Robbins® ice cream cake, available for ordering up to 30 days in advance. Customize with your favorite flavors & place your order right in the App. ACCESS SWEET DEALS Exclusive access to the latest & greatest updates, coupons, and deals. Can’t wait for the sweet savings? Download today and enjoy a free regular scoop when you create an account.* PURCHASE IN-SHOP GIFT CARDS Enjoy a faster in-shop checkout experience. Add your existing Baskin-Robbins® gift card, scan at the register, and enjoy. No existing gift card? No problem – add and manage virtual gift cards directly through the BR App. Checking out has never been cooler. CELEBRATE MORE EVENTS At Baskin-Robbins®, we believe there’s always a reason to celebrate. Stay on top of our favorite events and holidays, or create and manage your own. We’ll remind you about upcoming birthday parties, anniversaries, play dates, or any other reason you find to celebrate. FIND A SHOP Ice cream emergency? We get it. Finding the closest Baskin-Robbins® is always just a tap away. Speed up your pickup when you order ahead – future you will thank you. SEND A MOBILE GIFT CARD Instantly send mobile gift cards to the people who matter most. Choose a design in the app, then text or email to make someone’s day. BROWSE THE MENU Stay up to date on new ice cream flavors, seasonal treats, and nutrition information. *Terms and conditions apply
Worst Restaurant App EVER
We just got a Baskin Robins. The app is horrible. Tried to pay by credit card. It worked once, but never again. Then I bought a BR gift card through the app and thought that I could pay with it and reload when needed. But no, it still wants a credit card when checking out and there is no option to pay with the gift card.
This app is trash!!!!
Where do I begin?? I think the most frustrating thing for me is the fact that you have to put your payment information in every single time that you order from the app, there isn’t a feature for the app to save your payment information ???? I shouldn’t have to my credit card information every single time I want to make a purchase. Gives you the option to use a virtual Baskin-Robbins card that’s completely pointless, Basically gives me the option to Another card account just for Baskin-Robbins and add funds to it from my credit card or debit card, it offers the ease of making purchases directly from your phone. But then does not give you the option to use the card to make purchases. I signed up for the virtual card, added $25 to the virtual card, and still was not able to use the card to make a purchase in the app, is there any prompt or option to use the Baskin-Robbins card in the app, when making a purchase it still asks me to put in credit card information despite having signed up for the virtual Baskin-Robbins that supposed to make it easy for me to make purchases from my phone, a waste of $25 .. I don’t even understand why this is a feature. having the app your payment information in the first place I think would be a lot more useful… in fact, the virtual Baskin-Robbins card is the only way that the app offers for you to save any sort of payment information, and it doesn’t work when making purchases!! Basically taking peoples money and giving nothing in return. I’ve never written an app review .. but I was compelled to do so this time. This is terrible.
Why?
Why even have an app when there’s never any useful coupons? Basically a useless app.
Terrible app.
Glitchy app. Crashes a lot. Difficult to sign in to redeem promotional coupons. Do not use this app . It is a horrible app and a waste of time. Just walk in to your BR and order.
Love new ordering!!!!
So glad they finally introduced this. Love to be able to order ahead and skip the busiest times
App is way too limited
The ice cream is amazing, but the app is the ice cream equivalent of a quart of freezer burned Blue Bunny vanilla. If you want to order cakes, pies, or Polar Pizzas, it’s serviceable. But forget about pre-ordering milkshakes, sundaes, or even scoops of ice cream (you know, the items that most casual ice cream fans buy most frequently. And as for any kind of points or rewards program? Forget about it. Even Tom Carvel thinks this app is way behind the times. My theory is that they don’t really want you to use the app unless you’re pre-ordering a big item requiring 48 hours prep time. The times per year where I’d actually need that are so infrequent that it’s not even worth having the app on my phone. What a wasted opportunity by Baskin Robbins to reach everyday customers.
Doesn’t work
I downloaded this app and it’s pretty useless. Had to go to the website to sign up in the first place and then can’t actually use the rewards or coupons since the app won’t let me log in to my account. When you click to log in it just takes you back to whatever tab you were previously on (order/location/deals/ect). No actual login page which is frustrating to say the least
Fresh flavors coming to the app and minor design updates to improve guest experience
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